Feedoptimise Systems Status — Incident Feed https://status.feedoptimise.com/ 2026-04-15T15:00:00Z Feedoptimise SFTP server — brief interruption during routine update https://status.feedoptimise.com/#incident-sftp-server-2026-04-15 2026-04-15T14:15:00Z 2026-04-15T15:00:00Z SFTP server was temporarily unavailable, causing connection refused errors for clients attempting to upload files. Label: SFTP server briefly unavailable

Provider: Feedoptimise

Duration: ~45 minutes (14:15–15:00 UTC)

Affected systems: sftp.server

Cause: A routine SSH component update caused a brief unexpected service interruption.

Notes: The update was expected to be seamless. Service was restored promptly and file uploads resumed normally.

]]> Cloudflare disruption (minor impact) — configuration change regression https://status.feedoptimise.com/#incident-cloudflare-2025-12-05 2025-12-05T00:00:00Z 2025-12-05T00:25:00Z Cloudflare disruption caused minor slowdowns for some requests. Label: Cloudflare disruption

Provider: Cloudflare

Duration: Peak disruption ~25 minutes; residual issues for a couple of hours.

Affected systems: api, app, image-editor, homepage, css

Cause: A Cloudflare configuration change intended to mitigate a vulnerability in React Server Components accidentally triggered internal system errors.

Notes: Impact on our side was limited (minor slowdown). Services stabilised as Cloudflare mitigations rolled out.

]]> Cloudflare disruption (minor impact) — configuration change regression https://status.feedoptimise.com/#incident-cloudflare-feeds-export-2025-12-05 2025-12-05T00:00:00Z 2025-12-05T00:25:00Z Cloudflare disruption caused minor slowdowns for some requests. Label: Cloudflare disruption

Provider: Cloudflare

Duration: Peak disruption ~25 minutes; residual issues for a couple of hours.

Affected systems: feeds.export

Cause: A Cloudflare configuration change intended to mitigate a vulnerability in React Server Components accidentally triggered internal system errors.

Notes: Impact on our side was limited (minor slowdown) and affacted only feeds exposed over URL. Services stabilised as Cloudflare mitigations rolled out.

]]> Cloudflare Bot Management latent bug causing widespread outage https://status.feedoptimise.com/#incident-cloudflare-2025-11-18 2025-11-18T11:20:00Z 2025-11-18T17:20:00Z Cloudflare Bot Management failure disrupted traffic routing globally. Label: Cloudflare outage

Provider: Cloudflare

Duration: Cloudflare failures ~3h (11:20–14:30 UTC); full restoration ~6h.

Affected systems: api, app, image-editor, homepage, css

Cause: A latent bug in Cloudflare Bot Management: a database permission change caused a configuration file to grow too large, crashing core traffic-routing software.

Notes: On our side impact lasted ~10 minutes — we switched away from Cloudflare and routed traffic directly.

]]> Cloudflare Bot Management latent bug causing widespread outage https://status.feedoptimise.com/#incident-cloudflare-feeds-export-2025-11-18 2025-11-18T11:20:00Z 2025-11-18T17:20:00Z Cloudflare Bot Management failure disrupted traffic routing globally. Label: Cloudflare outage

Provider: Cloudflare

Duration: Cloudflare failures ~3h (11:20–14:30 UTC); full restoration ~6h.

Affected systems: feeds.export

Cause: A latent bug in Cloudflare Bot Management: a database permission change caused a configuration file to grow too large, crashing core traffic-routing software.

Notes: On our side impact lasted ~10 minutes and affacted only feeds exposed over URL — we switched away from Cloudflare and routed traffic directly.

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